Research note

The autonomy gap

Marketing has automated execution without automating judgement. This note sets out a six-level ladder for marketing autonomy, a maturity model for assessing readiness against it, and the evidence on why most autonomy projects are abandoned inside a quarter.

13 pagesFive figuresSourced throughout
  • Why fifteen years of martech automated execution and left judgement alone
  • A six-level ladder from manual to supervised autonomy, and why level five is not the goal
  • What the gap costs, and why most of the waste is structural rather than tactical
  • Why more than 40% of agentic AI projects are forecast to be cancelled by 2027
  • A six-dimension maturity model, and the scoring rule that predicts failure
  • What supervised autonomy actually requires, and how to specify it in procurement

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